Time Warner Cable Says Up to 320,000 Customers’ Data May Have Been Stolen
Time Warner Cable Inc said on Wednesday up to 320,000 customers may have had their email passwords stolen. The company said email and password details were likely gathered either through malware downloaded during phishing attacks or indirectly through data breaches of other companies that stored Time Warner Cable’s customer information, including email addresses. The company […]
Feds to cable industry “Embrace broadband competition, or else”
Federal Communications Commission Chairman Tom Wheeler had a strong message for the cable industry at its annual conference Wednesday: Don’t interfere with broadband competition. Speaking at INTX: The Internet and Television Expo, Wheeler said the cable industry has reached a tipping point at which its broadband subscribers outnumber its pay TV subscribers. In this […]
Comcast Customer Representative Lied to Customer about Mandatory Data Caps
Comcast is having a bad publicity month. Not only are they pushing for a merger with Time Warner Cable that no one wants, they’ve also had multiple incidents of terrible customer service, specifically people changing customer names on bills to “dummy” and “B*tch”. However, a recently released recording of a customer service call may just […]
Want to see broadband’s future? Check out the airline industry
A New Yorker explainer on why the airlines want to make you suffer has been making the social media rounds. It’s an excellent case study in how the airlines have created a miserable experience for passengers so they can build a profitable business based on charging fees for bags, early boarding and better seats. […]
AT&T could become a television giant, too, with a $50 billion DirecTV merger
AT&T could become a television giant, too, with a $50 billion DirecTV merger The rumors keep escalating. AT&T might be willing to pay $100 a share to acquire DirecTV, one of the nation’s few satellite TV operators, according to Bloomberg. The deal would amount to about $50 billion. That’s a staggering figure, particularly when you consider […]
Comcast plans data limits for all customers
Comcast is considering imposing monthly usage limits for all of its Internet customers. David Cohen, executive vice president of America’s largest cable company, predicted at a conference Wednesday that in five years’ time, the company will have “a usage-based billing model rolled out across its footprint.” That means Comcast (CMCSA, Fortune 500) customers could only […]
RIAA chief: ISPs to start policing copyright by July 1
The country’s largest Internet service providers haven’t given up on the idea of becoming copyright cops. Last July, Comcast, Cablevision, Verizon, Time Warner Cable and other bandwidth providers announced that they had agreed to adopt policies designed to discourage customers from illegally downloading music, movies and software. Since then, the ISPs have been very quiet […]